1. Introduction
Flow AI ("we," "our," or "us") operates the website gwdf.pro and the Flow AI platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and authentication credentials through third-party providers (Google, Facebook, Instagram).
- Video Content: Videos you upload to the platform for processing and distribution.
- Social Media Tokens: OAuth access tokens for connected social media accounts (YouTube, Instagram, Facebook, Threads) to post content on your behalf.
- Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number.
- Usage Data: Information about how you interact with the Service, including features used and content processed.
3. How We Use Your Information
- To provide, operate, and maintain the Service
- To process and distribute your video content to connected social media platforms
- To generate AI-powered captions, hashtags, and music recommendations
- To process payments and manage subscriptions
- To communicate with you about your account and the Service
- To improve and develop new features
4. Third-Party Services
We integrate with the following third-party services:
- Supabase: Authentication and data storage
- Stripe: Payment processing
- Google/YouTube API: Video publishing to YouTube
- Meta (Facebook, Instagram, Threads): Content publishing
- Anthropic (Claude AI): AI-powered content generation
Each third-party service has its own privacy policy. We encourage you to review their policies before connecting your accounts.
5. Data Storage and Security
Your data is stored securely using Supabase with row-level security policies. We use encryption in transit (HTTPS/TLS) and follow industry best practices to protect your information. However, no method of electronic storage is 100% secure.
6. Data Retention
We retain your account data for as long as your account is active. Video content is stored temporarily during processing and may be deleted after distribution. You can request deletion of your account and associated data at any time.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Disconnect social media accounts at any time
- Cancel your subscription and stop data processing
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.
9. Children's Privacy
The Service is not intended for users under the age of 13. We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at support@gwdf.pro.
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